Terms of service
Operated by Addictive Desert Designs, LLC DBA C4 Fabrication
Last Updated: October 6, 2026
These Terms of Service (“Terms”) govern your access to and use of the website located at c4fabrication.com and any related pages, services, and content (collectively, the “Site”), and your purchase of any products offered on the Site. The Site is owned and operated by Addictive Desert Designs, LLC DBA C4 Fabrication (“C4 Fabrication,” “we,” “us,” or “our”), a member of the Horsepower Automotive Group family of brands.
PLEASE READ THESE TERMS CAREFULLY. By accessing or using the Site, creating an account, or placing an order, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. These Terms contain a binding arbitration provision and a class-action waiver that affect your legal rights (see “Dispute Resolution; Binding Arbitration”). If you do not agree to these Terms, do not use the Site or place an order.
1. Eligibility and Accounts
You must be at least 18 years of age and able to form a legally binding contract to use the Site or place an order. By using the Site, you represent and warrant that you meet these requirements and that all information you provide is accurate and complete.
If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us promptly of any unauthorized use. We may suspend or terminate accounts that violate these Terms.
2. Products, Pricing, and Availability
We make reasonable efforts to display products, specifications, colors, and fitment accurately. However, actual products may differ slightly from images or descriptions on the Site due to manufacturing variations, monitor settings, or updates. Product descriptions and photographs are for general reference and are not guarantees of exact appearance or compatibility.
All prices are stated in U.S. dollars and are subject to change without notice. The total price shown at checkout includes the price of the product and any applicable compulsory charges, such as shipping and taxes, calculated and displayed before you complete your purchase. We do not add mandatory hidden fees after checkout.
Despite our efforts, products may occasionally be mispriced, described inaccurately, or unavailable. We reserve the right to correct any errors, cancel or refuse any order (including after an order confirmation has been sent), limit order quantities, and discontinue products at any time. If we cancel an order for which you have already been charged, we will issue a refund to your original payment method.
3. Orders, Payment, and Terms Accounts
Placing an order constitutes an offer to purchase. All orders are subject to acceptance and product availability. A confirmation email acknowledges receipt of your order but does not constitute acceptance; a contract is formed only when we ship the product or otherwise confirm acceptance.
Website orders must be paid in full at the time of purchase. Approved terms-based (wholesale or commercial) customers will be invoiced and must pay in accordance with the terms agreement they have signed with us. Failure to pay amounts due under a signed terms agreement may result in suspension of the account and collection proceedings.
You authorize us to charge your selected payment method for the total order amount. You represent that you are authorized to use the payment method provided.
4. Order Changes and Cancellations
We understand plans change. You may request changes to, or cancellation of, an order before it ships, and we will not charge a cancellation fee for such requests. Once an order has shipped, it is governed by our Returns and RMA policy below. Custom, made-to-order, and special-order items may not be cancellable once production has begun; we will advise you at the time of your request.
5. Shipping, Delivery, and Risk of Loss
Shipping methods and rates. We offer flat-rate and economy shipping options at checkout. Preferred (flat-rate) shipping is billed at our standard published flat rates, not inflated or actual carrier cost. Economy shipping may be offered at no charge in exchange for longer lead times. Shipping estimates are provided for convenience and are not guaranteed delivery dates.
Partial shipments. Orders containing multiple items may ship in more than one package or from more than one location and may arrive separately.
Risk of loss. All shipments are made F.O.B. origin. Title and risk of loss pass to you upon our delivery of the products to the carrier. For shipments requiring a signed bill of lading (BOL), delivery is deemed complete upon signature.
Freight (LTL) Shipments
Larger items ship via LTL freight. Please review the following so your delivery goes smoothly:
• Typical delivery timeframe is 7-21 business days, though many shipments arrive sooner.
• The freight carrier will call to schedule delivery once the shipment reaches the destination terminal, please watch for calls from unknown numbers.
• Someone must be present to receive and sign for the delivery.
• Inspect the packaging and product before signing. If there is visible damage, note it on the delivery receipt with the driver before accepting the shipment.
• If you need to reschedule, contact the freight carrier as soon as possible to avoid missed appointments, storage fees, or redelivery charges.
• Keep all packaging until the product has been inspected and confirmed to be in good condition.
• Reach out to us at sales@c4fabrication.com with any questions before or after delivery.
6. Will-Call (In-Store Pickup) Orders
The following terms apply to orders designated for will-call pickup:
• All will-call orders must be prepaid in full at the time of order.
• Will-call orders must be picked up within ten (10) days of being notified that the product is ready for pickup.
• If an order is not picked up by the 11th day, a storage fee of $20 per day will be applied and must be paid at the time of pickup.
• After twenty (20) days from the initial notification, C4 Fabrication reserves the right to cancel the order, refund the customer, and sell the products as it sees fit.
7. International Orders and Export Conditions
Canada - small parcel. For small-parcel shipments to Canada, we can ship and handle customs on your behalf for an additional fee, or you may opt to handle customs clearance yourself.
Canada - LTL freight. LTL freight shipments to Canada require the customer to arrange a customs broker. We do not handle customs for LTL shipments.
You are responsible for ensuring that products may lawfully be imported to, and used in, the destination country, and for all duties, taxes, and brokerage fees not expressly assumed by us.
8. Returns and RMA Policy
Return window. Returns are accepted within thirty (30) days of your receipt of the product. All returns require a valid, pre-authorized Return Merchandise Authorization (RMA) number. Products returned without an authorized RMA number may be refused.
Condition requirements. Returned items must be unused, in resalable “Grade A” condition, and in their original packaging, accompanied by the authorized RMA number.
Restocking fee. Authorized returns are subject to a 20% restocking fee.
Return shipping. The customer is responsible for return shipping costs unless the return is due to our error. Return shipping costs may be deducted from the refund amount. LTL freight items are excluded from standard prepaid return options and must be coordinated with us.
Refund method. Approved refunds are issued to the original payment method after we receive and inspect the returned product.
Non-returnable items. Clearance, “garage sale,” and final-sale items are not eligible for return. Custom and made-to-order items may also be non-returnable and will be identified as such.
9. Damage Claims
Claims for products damaged in transit or received defective must be submitted within thirty (30) days of your receipt of the product. For freight shipments, you must inspect the shipment before signing and note any visible damage on the delivery receipt with the driver before accepting delivery. Retain all packaging until the claim is resolved. Please report damage claims to us at sales@c4fabrication.com.
10. Limited Warranty
Coverage. We warrant our products to be free from defects in workmanship and material for a period of one (1) year from the original date of purchase. This limited warranty covers the cost of the product only.
Exclusions. This warranty does not cover installation, labor, freight, normal wear and tear, misuse, abuse, collision damage, or consequential or incidental damages (including downtime, mileage, and delays). It also does not cover damage arising from racing, competition, or trail use, or damage occurring during shipping.
Void if. This warranty is void if the product shows evidence of alteration, modification, misuse, mishandling, neglect, improper installation, or unauthorized repair.
Conditions. You must notify us within one (1) month of discovering a defect and return the defective product at your expense. We will inspect the product and determine warranty eligibility in our discretion. Repair or replacement does not extend the original warranty period.
Remedies. Our sole obligation, and your exclusive remedy, is limited to repair, replacement, or refund of the defective product, at our option, within a reasonable time. Labor is not reimbursed.
Transferability. This warranty is non-transferable and extends only to the original purchaser, who must provide valid proof of purchase.
Manufacturer vs. seller. Where C4 Fabrication is not the manufacturer of a product, only the applicable manufacturer's warranties apply, and C4 Fabrication and its affiliates disclaim all warranties, including any implied warranties of merchantability, fitness for a particular purpose, title, accuracy, and non-infringement.
Delays. We are not responsible for delays or failures caused by events beyond our reasonable control, including product unavailability, weather, labor issues, acts of God, war, terrorism, and government actions. Shipping and completion dates are estimates only.
Third-party services. Where a third party provides services in connection with a product, that third party is solely responsible for providing the services and for any loss, claims, or damages relating to those services.
11. Off-Road Use and Assumption of Risk
Many of our products are designed for off-road, competition, or specialized use. Installation or use of these products may affect the safety, operation, or emissions/safety devices of your vehicle and may affect its legality for on-road use in your state or jurisdiction. It is your responsibility to determine the legality of any product for its intended use.
Professional installation is strongly recommended. By purchasing, installing, or using this product, you acknowledge and accept all risks associated with its installation and use. The purchaser and user assume full responsibility for the installation, operation, and use of the product. To the fullest extent permitted by applicable law, we are not responsible for any damage to the product, damage to any vehicle or other property, personal injury, or any other direct, indirect, incidental, or consequential loss or damages arising from or related to the installation, use, misuse, modification, or inability to use the product.
12. Authorized Resellers
You must be an authorized seller to resell C4 Fabrication products. Unauthorized resale, distribution, or use of our brand, trademarks, or product listings is prohibited and may result in cancellation of orders and termination of any account or dealer relationship.
13. Intellectual Property
All content on the Site, including text, graphics, logos, images, product designs, photographs, and software, is the property of Addictive Desert Designs, LLC DBA C4 Fabrication or its licensors and is protected by U.S. and international intellectual property laws. You may not copy, reproduce, distribute, modify, or create derivative works from any content without our prior written permission. All trademarks and brand names displayed on the Site are the property of their respective owners.
14. Acceptable Use
You agree not to use the Site in any way that is unlawful, harmful, or fraudulent, or that infringes the rights of others. Prohibited activities include, without limitation: violating any applicable law; submitting false information; attempting to gain unauthorized access to the Site or its systems; interfering with the operation of the Site; using the Site to transmit malware; scraping or harvesting data; and posting content that is unlawful, defamatory, or infringing. You agree that any reviews or content you submit are accurate and your own.
15. Third-Party Links and Services
The Site may contain links to third-party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third party. Your dealings with third parties are solely between you and the third party.
16. Disclaimer of Warranties
EXCEPT FOR THE LIMITED WARRANTY EXPRESSLY PROVIDED ABOVE, THE SITE AND ALL PRODUCTS AND CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, ADDICTIVE DESERT DESIGNS, LLC DBA C4 FABRICATION AND ITS AFFILIATES DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
17. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL ADDICTIVE DESERT DESIGNS, LLC DBA C4 FABRICATION, ITS AFFILIATES, OR THEIR OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR RELATING TO THESE TERMS, THE SITE, OR ANY PRODUCT, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR A PRODUCT SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM.
18. Indemnification
You agree to indemnify, defend, and hold harmless Addictive Desert Designs, LLC DBA C4 Fabrication, its parent Horsepower Automotive Group, and their respective affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your breach of these Terms; (b) your misuse of the Site or any product; (c) your violation of any law or the rights of any third party; or (d) the installation, modification, or use of any product by you or on your behalf.
19. Force Majeure
We will not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including acts of God, natural disasters, weather, war, terrorism, civil unrest, labor disputes, supplier or carrier failures, product unavailability, or governmental actions.
20. Dispute Resolution; Binding Arbitration
PLEASE READ THIS SECTION CAREFULLY, IT AFFECTS YOUR LEGAL RIGHTS. Except as provided below, any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or any product shall be resolved by final and binding arbitration administered by the American Arbitration Association (AAA) under its applicable rules. The arbitration shall take place in Chandler, Arizona, and judgment on the award may be entered in any court of competent jurisdiction.
Class-action waiver. You and we agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding. The arbitrator may not consolidate more than one person's claims or preside over any form of class proceeding.
Exception for collections. Notwithstanding the foregoing, actions by us to collect amounts owed by a customer may be brought in court rather than arbitration.
21. Governing Law and Venue
These Terms and any dispute arising out of or relating to them are governed by the laws of the State of Arizona, without regard to its conflict-of-laws rules. Subject to the arbitration provision above, the exclusive venue for any permitted court action shall be the state and federal courts located in Arizona, and you consent to the personal jurisdiction of those courts.
22. Changes to These Terms
We may update these Terms from time to time. The “Last Updated” date at the top reflects the most recent revision. Changes are effective when posted to the Site. Your continued use of the Site or placement of an order after changes are posted constitutes your acceptance of the revised Terms.
23. General Provisions
These Terms, together with any policies referenced herein and any signed terms agreement, constitute the entire agreement between you and us regarding the Site and supersede all prior understandings. If any provision is held unenforceable, the remaining provisions will remain in full effect. Our failure to enforce any provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them freely. Headings are for convenience only.
24. Contact Us
If you have questions about these Terms, please contact us:
C4 Fabrication
Addictive Desert Designs, LLC DBA C4 Fabrication
555 E Queen Creek Rd #A, Chandler, AZ 85286
Phone: (605) 721-2911
Email: sales@c4fabrication.com
Web: c4fabrication.com
Office Hours: Mon-Fri 8am-5pm MST